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Topic: Windows 10 no dongle found
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Neel



Joined: Mar 2, 2020
Posts: 3

PostPosted: Mar 2, 2020 4:58 AM    Post subject: Windows 10 no dongle found

I have received a scandisk dongle . It had the bioera software on it which I installed on Windows 10 machine. The key is on the usb device in text file. Is there a installation guide on how to install the dongle and register it.
Bioera software is installed but it cannot get past the dongle screen. It say no dongle found.
Dongle I received is with Neurobit Optima 4 device.
jarek



Joined: Oct 22, 2007
Posts: 760

PostPosted: Mar 2, 2020 9:40 AM    Post subject:

A BioEra dongle should work without any additional registration. Which version of BioEra do you have?
Neel



Joined: Mar 2, 2020
Posts: 3

PostPosted: Mar 2, 2020 9:54 AM    Post subject:

Version on dongle is bioera-pro-2.3.171-full-win
with bioera-pro-2.3.180-upgrade-win
Please let me know if you need additional information.
jarek



Joined: Oct 22, 2007
Posts: 760

PostPosted: Mar 2, 2020 11:03 AM    Post subject:

This is a very old version, released 10 years ago. It was never tested on Windows 10. You might want to try it on Windows 7 (if you have one).

Or purchase an upgrade to the latest BioEra version: http://proatech.com/products/bioerapro/license_extension.php

I am not 100% sure though if that old dongle will work right away with latest version 4.130. I think it should.
Neel



Joined: Mar 2, 2020
Posts: 3

PostPosted: Mar 3, 2020 5:07 AM    Post subject:

Thanks, it works on Windows 7.
Is there a Bioera Plus package with unlimited updates ? I read it on Brain trainer forum.
jarek



Joined: Oct 22, 2007
Posts: 760

PostPosted: Mar 4, 2020 9:49 AM    Post subject:

No. There is no such thing as Bioera Plus version.
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